Refund Policy
We want you to be completely satisfied with your purchase. If there is an issue, we’re here to help.
We offer refunds or replacements for:
✔️ Items that arrive damaged, faulty, or defective
✔️ Items that do not arrive within 45 days (Australia, NZ) or 60 days (USA, Canada)
✔️ Wrong item received
We do not accept change-of-mind returns or returns for sizing preference.
However, we will always help if:
The item is defective
The wrong item was sent
The product does not match the description
If tracking shows no movement for 15+ business days (or exceeds the delivery window), we will issue a replacement or refund.
Once approved, refunds are automatically returned to your original payment method within 3–7 business days.
